Privacy policy

Last updated: April 23, 2026

1. Introduction

At Deen Dreams, we value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

2. Information We Collect

When you use our website, we may collect the following types of personal data:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking data

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Improve our website and customer experience
  • Prevent fraud and ensure security
  • Send marketing emails (only if you opt-in)

4. Legal Basis for Processing (EU Users)

For users in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to process your order)
  • Legal obligations (e.g., tax regulations)
  • Legitimate interests (improving services, fraud prevention)
  • Consent (for marketing communications)

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Marketing tools (only with your consent)
  • Legal authorities if required by law

6. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill your order
  • To comply with legal obligations
  • To resolve disputes

7. Your Rights (EU Customers)

If you are located in the EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us.

8. Cookies Policy

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and behavior

You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

However, no method of transmission over the internet is 100% secure.

10. Third-Party Services

Our website may use third-party services (such as Shopify, Google Analytics, Facebook Pixel).

These services may collect and process your data according to their own privacy policies.

11. International Data Transfers

Your information may be transferred and processed outside your country, including countries that may not have the same data protection laws.

We ensure appropriate safeguards are in place.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page and will take effect immediately.